Policy
Refund policy
Clear rules to protect both customers and licensing integrity.
Eligibility
Refunds are available for unactivated licenses within 7 days of purchase.
Once a license is activated, refunds depend on Microsoft licensing rules and the state of the subscription.
How to request a refund
Contact us with your order reference and the reason for the request.
We’ll confirm eligibility and process the refund to the original payment method where possible.