Microsoft 365 · Frontline
Microsoft 365 F3
F1 plus mailbox rights and fuller web/mobile productivity — ideal for shift leads and frontline supervisors.
From
S$18
/ user / month
Annual billing saves 20% · +9% GST at checkout
- Everything in F1
- 2 GB Exchange mailbox per user
- Mobile Office (Word, Excel, PowerPoint)
Everything you get with Microsoft 365 F3
A single license that gives your frontline users the tools below, from day one.
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Exchange Online Kiosk mailbox
2 GB mailbox with Outlook on the web and mobile for frontline communication needs.
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OneDrive for Business
2 GB personal storage with basic file sync for shift-leader documents and forms.
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Web + mobile Office apps
Word, Excel, and PowerPoint on web and mobile with create/edit rights for frontline users.
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Teams + SharePoint
All F1 Teams capabilities: chat, meetings, schedules, announcements, and knowledge bases.
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Defender for Office 365 P1
Safe links and safe attachments for F3 mailboxes — phishing protection where it matters most.
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Identity + device management
Enhanced frontline security with identity controls and device-management capabilities.
Microsoft 365 F3 is the right pick if…
-
01
Shift supervisors & team leads
Coordinate schedules, approve timesheets, and email head office.
-
02
Store & branch managers
Run a POS shift and send weekly reports from the same device.
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03
Field-team leaders
Construction, delivery hubs, care facilities — the person in charge on the ground.
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04
Call-centre & support agents
A real mailbox for ticket responses and a dedicated inbox for escalations.
Consider another plan if…
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No mailbox needed
F1 is substantially cheaper and covers Teams + announcements.
See that plan -
Laptop-bound managers
Business Standard unlocks the full desktop Office suite.
See that plan
Side-by-side with other Frontline plans
| Plan | Starting price | Best for | Action |
|---|---|---|---|
| Microsoft 365 F1 | S$9 / user / mo | Retail associates | View |
| Microsoft 365 F3 You're here | S$18 / user / mo | Shift supervisors & team leads |
Common questions about Microsoft 365 F3
What does a 2 GB mailbox hold in practice?
Roughly 10,000–20,000 average emails depending on attachments — enough for a frontline leader who uses email as a check-in tool rather than their main workspace. Archiving can extend retention where needed.
Can F3 users run desktop Word, Excel, PowerPoint?
No — F3 includes web and mobile Office only. If a team lead needs the installable desktop suite, move them to Business Standard.
Can I add Teams Phone to F3?
Yes. Teams Phone can be added as a separate license for F3 users who need a real business phone number.
Should I pick F1 or F3?
Simple rule: if the worker doesn't need a personal @yourcompany.com mailbox, F1 is right. If they do, pick F3. License type can be changed at any time without downtime.